This program is only applicable to selected vacuum cleaner models : Z823, Z931, EFP31315, EFP61712, EFP61714, EFW71711, EFW81713, dan EFP71523WH.

Terms & conditions for filling in the Gift Claim form:

1. Mandatory to register your product online (here’s the link), give rating and review on the product page at the website according to the product purchased (here's how to leave a review on the website).

2. Make sure the invoice photo is uploaded clearly and shows the date of purchase and product type.

3. Make sure the type and amount of purchase filled in the form is match with the type and amount of purchase listed in the invoice.

4. The name used to give a review must match with the name listed in the invoice.

5. The email used to give the review must be the same as the email used in the gift claim form.

6. The name written in the gift claim form is the name on the ID card and must match the name listed in the invoice.

7. Check the statement checkbox declaring that you have provided a rating and review at the end of the form.

8. We will verify every review given.

9. The serial number photo must be taken from the product unit directly (not from the cardboard/box and warranty card), except for the hob product, it can be from the manual book.

10. If your Free 1 Year Extended Warranty claim data meets the conditions above, then you will receive the confirmation email no later than 7 (seven) working days from the claim date.

If you do not meet the conditions above, we will inform you via email and please reclaim in accordance with the applicable provision.

11. If the serial number you input is detected to have been used before during verification, then the gift claim is automatically INVALID and cannot be processed.

12. If the product serial number registered is INVALID, you will receive information via email. For further clarification, you can contact the shop where you transact.

13. In order for us to deliver information to you, make sure the email address and phone number you enter are correct and active.

14. The deadline for filling out and sending this form is 14 (fourteen) days from the date of the invoice / unit purchase. More than that, we will not process the claim submission, and the Free 1 Year Extended Warranty cannot be claimed.

If you are still experiencing problems with filling out the form or the points above, you can contact us at CustomerCareID@electrolux.com.