TERMS AND CONDITIONS FOR GENERAL WARRANTY

Repairs within the consumer warranty period must be able to present the original purchase receipt and warranty card to the Electrolux Service Technician.
This warranty card must be filled out completely and returned within 14 days from the date of purchase or the consumer can also register online via www.electrolux.co.id
The warranty is only valid for units imported or manufactured by PT Electrolux Indonesia and is valid only in the territory of Indonesia.
Consumers can only be served by Electrolux's authorized service for warranty handling.
The warranty will be void, if the unit does not use genuine Electrolux parts, or has been repaired/altered/installed by a technician other than authorized PT Electrolux Indonesia service.
The warranty will be void, if the damage is caused by use outside the product specifications, fault use or not in accordance with the instructions for use, installation errors, product specification errors at the time of purchase, drops, electric current voltage, break/crack due to pressure, storage errors, scratches, rust, stains, mold, chemical liquids, animals, riots, natural disasters (earthquakes, lightning, floods, fires, etc.).
Use for commercial/business activities such as laundry, hotels, clinics, restaurants etc., is not covered by the warranty.
Electrolux reserves the right to charge additional fees or refuse to visit service to places that are unaffordable or considered to be dangerous to technicians.
During the warranty period, repair services and spare parts are exempt from the cost (accessories are not included in the warranty).
If parts are not available, then Electrolux will provide parts of the equation that have the same functionality

*Terms and conditions are subject to change at any time without prior notice. Changes will be updated directly on the Electrolux website.

Here are the details of the Electrolux product warranty:

Product	Warranty	Remarks
Refrigerators Water Dispenser Chest Freezer	1 year	10-year warranty for compressors for Refrigerators and 5 years for Chest Freezers and Water Dispensers. Accessories : Rack/Shelf, Deodorizer, Vita Light, Door Lock not guaranteed.
Kitchen appliances	1 year	Includes : Freestanding Stove, Portable Stove, Electric Induction Cooktop, Gas Cooktop, Electric Induction Portable Cooktop, Cooker Hood, Portable Electric Oven, Planting Oven, Micro Wave Furnace (Microwave). Accessories: Knobs, turntables, Filters and other accessories are not guaranteed.
	10 years	Especially for cooktop models : EHG7230BE, EHG7330BE, EHG9330BE, EGT7828CK, EGT7838CK and EGT9239CK Get a warranty on replacing the stove glass 1 time during the warranty period
Water Heater Storage Instant	1 year	Storage : 5 years warranty for heating element and 10 years for tank leakage. Instant : 5-year warranty of heating element (EWE241QX-W4 EWE24IRX-Gó models only; EWE241SXG6 an additional 10 years tank warranty).
Vacuum Cleaner	1 year	Dust bags, Hoses/Nozzles and other accessories are not guaranteed. Type EFW71711 only, 2 years warranty for motor and battery
Washing Machine Front Load Top Load Dryer Twintub	1 year	Water hoses, dirt filters, and other accessories are not guaranteed. 10 years warranty for motors (except Two Tubes) 10 years warranty for stainless washer tubes (only applicable for front opening except EWF7028M6) 10-year warranty for the dryer motor (only applicable to Dryer models production year 2022 and above).
Air Conditioner	1 year	5 years warranty for compressors. Remotes, air filters and other accessories are not guaranteed. Damage caused by the air conditioning cleaning process is not guaranteed. Refrigerant gas is not given a warranty if it has been more than 1 (one) month since the date of purchase or the date of installation.
SDA (Small Domestic Appliances)	1 year	Includes : Electric Iron, Food Processor, Blender, Rice Cooker, Hand Mixer, Stand Mixer, Sandwich Maker, Collee Maker, Toaster Oven, POP UP Toaster Toaster, Juicer, Kitchen Machine, Air Fryer. The warranty does not apply to accessories such as Jars, Trays, Spatulas and other Accessories.
Dishwasher	1 year	The warranty does not apply to accessories such as Dish Racks, Spoon Holders and other accessories that can be removed from the unit.
Air Purifier	1 year	Filter is not included in the warranty

* Applicable to certain types

Regularly having your products cared for by professionals is one of the key factors for ensuring their lasting performance. Check out Electrolux’s authorized maintenance services, and let our technicians carry out a complete cleaning of your appliances.