We're here to help
Remove the rings from the hob and soak them in a bowl of warm water mixed with dishwashing liquid. Use a cloth to wipe the hob rings. You may use an old toothbrush to scrub hard-to-reach places or to remove stubborn dirt and grease. Once the rings are clean, remove them from the bowl and rinse with cold, clean water. Leave them to dry thoroughly before placing them back on the hob. Most Electrolux hobs come with easy-to-clean surfaces, and models like the EHT9331XCG and the EHT7332XP even have an Easy Clean Sealed Burner to make cleaning effortless.
There are three popular types of hobs – gas, induction and ceramic. Electrolux gas hobs have a number of hob options, from two to four burners, including a burner specially designed for woks. Most Electrolux hobs can also be used with both cast iron pans or enamel pans.
Gas hobs: Gas hobs use actual fire for cooking, and usually come with burners of different sizes for various pots and pans. When cooking, you will be able to easily gauge the heat level as you are able to see the flames. However, as gas hobs use open fire, your kitchen will feel warmer. You also need to ensure that the minimum clearances around your gas hob are followed to avoid damaging your cabinets and finishes.
Induction hobs: Induction hobs generate electricity using magnetism to create heat inside a pan. There are no exposed flames and there will be no heat on the hob as heat is generated only when there is a pan on the induction zone. Induction hobs will heat your cookware directly, so your food cooks faster and you consume less energy.
Ceramic hobs: Ceramic hobs are similar to induction hobs. The only difference is that the surface of the ceramic hob will be hot when it is switched on. As both induction and ceramic hobs run on electricity, you won't be able to cook when there is a power outage.
Unfortunately, scratches on ceramic hobs cannot be removed. You can, however, buff away light streaks with baking soda, water and soft cloths. Make sure your ceramic hob is cool and then apply a loose paste made of baking soda and water on the scratch. Wipe it clean and buff dry with another soft cloth.
Cooker hob repair is a job for qualified specialists. Contact our customer care support for more information.
First remove all loose pieces of food. Clean stubborn stains by applying a small amount of cleaning fluid that's specially designed for ceramic and glass hob cleaning. Allow the fluid to soak in but not completely dry out; just enough to let it soften any hard, dried food that's stuck on the hob. Use a microfibre cloth to clean the rest of the hob. For an added shine, wipe with scrunched-up newspapers. The best way to maintain the cleanliness of your hob in the long run is to remove spillages quickly to avoid build-up of old food.
With faster, more responsive heating, more energy-efficient cooking and easier cleaning, induction takes cooking to a whole new level. Using electromagnetic energy, heat is transferred directly to the cookware, so the cooktop remains cooler. And induction allows for more precise control when cooking – you can instantly adjust the heat to a delicate simmer or bring it to a quick boil.
There are many factors that can affect cooking, but you can help ensure best results by following these recommendations:
Your induction cooktop provides exceptional temperature control that allows you to adjust heat with greater accuracy than gas or electric cooktops, especially at lower settings. Perfect for melting chocolate and cooking delicate foods and sauces.
Prior to using your cooktop for the first time, apply the recommended cooktop cleanser to the surface and buff using a nonabrasive cloth or pad. The special cooktop cleansing cream leaves a protective finish that helps prevent scratches and abrasions.
To further prevent scratches on your cooktop surface.
Not all pieces of cookware can be used on induction cooktops and stoves. Since induction technology uses the power of magnetism, the cookware piece itself must be magnetic and have a flat bottom. For this reason, cookware made from aluminium, copper or glass, including Pyrex will not work on its own. To test if your cookware is magnetic simply place a magnet on the bottom of the pan.
Discoloration that has a metallic sheen can be caused by mineral deposits from water and food. You can help prevent it by using cookware with a clean and dry bottom surface, and you can remove it with a ceramic/glass cooktop cleaning cream.
Electrolux cooktops have built-in automatic safety switch off. The appliance deactivates automatically if:
The Induction cooktop that adjusts to the shape of the pan. This is a zone flexible feature. With pan detection technology and large induction zones, the Maxisense cooktop allows you to place large pots across two zones, or multiple pots on a single zone providing the crosshairs are covered. This gives you the freedom to use different sized pots and pans across multiple zones. A great feature for very large pans.
Flat rate throughout Indonesia: IDR 450 / minute
Monday - Friday: 08.30 – 16.30
Saturday: 08.30 – 13.30